When you’re in need of locksmith services, you need a reputable business you can trust. People are too often unknowingly scammed by people offering locksmith services that are not legitimate. If you’re in a bind where you’re locked out of your home or car and you need help fast, you might just call the first locksmith you see, not knowing anything about the quality of their services. By doing so you may end up paying too much for service that’s mediocre at best.
In an emergency, you may think you don’t have time to research locksmiths, but there are some easy things you can look for that will help you choose a reliable business. Take just a few minutes to check for these key items before choosing a locksmith.
Check For Licensing
If you’re looking at a locksmith’s website, you should easily be able to find out whether or not they are licensed. A licensed locksmith will list that information proudly on their website to show customers that they are a reputable company. If you can’t find that information readily, either move on or call them and ask what states they are licensed in. If they hesitate or can’t quickly provide that information, move on to the next locksmith on your list.
Make Sure They Are Insured
Usually, a licensed locksmith will have insurance information readily available as well, usually in the same place as licensing information. You shouldn’t have to look too hard to find this information, but if it is not available on the website, call them and ask. You want to be sure that any damages or injuries that may occur during a service call will not be your responsibility. Again, if the person you speak with does not make this information abundantly clear, be wary, and consider moving on to a different locksmith.
Look for BBB Accreditation
The Better Business Bureau (BBB) rates businesses based on their customer service and how long they have been in business. Look for a locksmith that is not only BBB accredited, but look for the top rating of an A+. BBB accredited businesses will be proud of their standing and will likely post this information on their homepage for customers to easily see.
If you’re in a real hurry, skip over searching their website for information, and just call them. You can get a lot of information from just one phone call to a business. First, make sure they answer with their business name when you call. A generic greeting of “Locksmith services” is a red flag. It indicates that you may not be speaking directly to the company, but to some third party call center or service provider. Ask about licensing and insurance and make sure you are in their service area. Trust your instincts. If you don’t get a good feeling after speaking with them, move on to a different locksmith.
Ask For An Estimate
A locksmith should be able to give you a general estimate of what the cost will be for the services you need after asking you some questions. The estimate may vary slightly from the actual cost, but shouldn’t be significantly higher. Don’t agree to any services without at least getting an estimate first. Get an estimate in writing before giving a credit card number or any other payment information.
Ask About Additional Fees
Some locksmith services will add on additional fees after the estimate. Ask about fees upfront so that there are no surprises. Emergency fees, after-hours fees, mileage fees, and other fees may be applied later. If the locksmith quotes you a significantly higher price upon arriving than you were told over the phone, do not agree to pay for services.
If you have the time, ask friends, family members, or coworkers if they have a locksmith service they recommend. When someone has a positive experience, they are usually more than willing to pass on that information. Word of mouth is one of the best ways to find a reputable local locksmith service.
Choose Texas Premier Locksmith in Dallas
Choosing a locksmith is an important decision. If you need a locksmith in Dallas, call Texas Premier Locksmith. We are licensed, insured, and have an A+ rating with the BBB. We give accurate estimates and provide reliable services in Dallas and throughout the state of Texas. Call (866) 948-8188 or request service today. We are standing by to help you with your lock and key needs.